Privacy

PRIVACY POLICY:

We at Laughton & CO, LLC d/b/a Laughton & CO (“L&CO,” “we,” “us,” or “our”) created this privacy policy (“Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Laughton & CO in connection with our online services (the “Services”), which are made available to you through our website located at https://laughtonandco.com/ (the “Site”).

By visiting our Site and/or using our Services, you are agreeing to the terms of this Privacy Policy and our Website Terms and Conditions/Website Terms of Use. We may from time to time change this Privacy Policy, so please check back periodically.This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.laughtonandco.com. 

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited, and time zone. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically-collected information as “Device Information”. We will not sell your personally identifiable information to anyone.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse sites.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.  We use order information in order to fulfill your orders, communicate with you regarding your order, and screen incoming orders for fraud.

If you want to enter any sweepstakes, contests or promotions sponsored by us, we will need your name, e-mail address and other information as may be required by the rules of the specific contest.

If you choose to participate in a customer survey conducted by us, we may ask for your name, e-mail address and other information as may be required by the particular survey.

If you report a problem or submit a customer review, we will ask that you provide your name, e-mail address, address, phone number and fax number. Should you contact us for any reason other than to report a problem and/or submit a review, we may also keep a record and/or copy of your correspondence with us.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about information gained from your device  and information you have provided us through your online order, survey, sweepstake information, or customer review or complaint.

When we talk about "Device Information", we are referring to information provided to us through your device.  We will use this information to screen for fraud (using IP Addresses), generate analytics on products, product searches, items added to carts, and to gain information on the success of our advertising campaigns.  

HOW WE USE YOUR INFORMATION:

We may use your Personal Information and Usage Information in a manner that is consistent with this Privacy Policy and the context of our relationship with you. We will use your Personal Information and Usage Information collected through the Site for the following purposes:
• To identify you when you sign in to your account;
• To send you a welcoming email, discount codes, or birthday email 
• To conduct marketing analysis, send surveys or newsletters, to contact you about services, products, activities, special events or offers from Company or our partners and for other marketing, informational, product development and promotional purposes
• To respond to your requests and to provide you with the Services;
• To respond to your inquiries and contact you about changes to the Site and/or the Services;
• To send you notices (for example, in the form of e-mails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes;
• To send you information we think you may find useful or that you have requested from us;
• To enhance and improve the Site or the Service, such as through personalized features and content;
• To analyze the use of the Site and the Service and the people visiting to improve our content and Site and the Service;
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, or as otherwise required by law;
• For any other purposes disclosed at the time the information is collected or to which you consent; and
• As otherwise specifically described in this Privacy Policy.

SECURITY POLICY:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

However, it is important to remember that whenever you voluntarily disclose personal information on-line, your information can be collected and used by others. If you transmit or post personal information on-line that is accessible to others, you will not be able to control how that information is used by others. When we receive the transmitted information, we take commercially reasonable steps to protect the Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Unfortunately, notwithstanding any of the steps taken by us, it is not possible to guarantee the security and integrity of data transmitted over the Internet. We cannot guarantee and do not warrant the security of our databases, nor the guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.All such transmission of information is at your own risk. Moreover, though we are committed to having our Web Site comply with this Privacy Policy, you are ultimately responsible for maintaining the secrecy of your password and your personally identifiable information. If you are careless with your password, or you decide to share your password with third parties, you must be aware of the risk that such third parties will have access to all your personally identifiable information.

SHARING YOUR INFORMATION:

We do not disclose your Personal Information to third parties for their direct marketing purposes.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, marketing services, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function, which may include Personal Information.

Third parties that have links on our Site may collect personally identifiable information about you. We are not responsible for the privacy policies or practices of such sites and the practices of these sites are not governed by this Privacy Policy. If you have questions about the privacy policies or practices of a third party site, you should contact the site administrator or web-master of the specific site. We may from time to time partner with other companies to offer co-branded services as well as sweepstakes, contests and promotions. Any information that you provide in connection with the co-branded services or any jointly sponsored sweepstakes, contests or promotions will become the joint property of Company and its business partners. We will maintain your information in accordance with the terms of this Privacy Policy. However, this Privacy Policy does not govern the privacy policies and practices of our business partners. If you have questions about the privacy policies or practices of our business partners, you should contact them directly.

If we or all or substantially all of our assets are acquired, we expect that the information that we have collected, including Personal Information, would be transferred along with our other business assets.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

TARGETED/BEHAVIORAL ADVERTISING:
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

REFUND POLICY:

We hope you love your purchase but if for some reason it doesn’t work for you, feel free to send it back to us. Our return policy is the same online as it is in store. Items are only eligible for return if:

All items are unworn, show no signs of damage, free of odor, and original tags are still attached.
Items are received within 15 days of original date of purchase.

To return an item, please fill out the return form that was included in your order and attach it to the outside of the package. Mail it to:

Laughton & CO
108 E Main Street
Easley, SC 29640

Credit will be issued in the form of store credit only.   If your return does not meet the above criteria, do NOT attempt to return the item, as it will be forfeited and not returned to you.  


We are not responsible for items lost in transit. We suggest mailing USPS, UPS, or FedEx, along with a tracking number. 

Once we receive your items we will issue you store credit for the price of the item and applicable tax. Shipping charges are non-refundable.

Your store credit does not expire and will be given to you in the form of a Gift Card number which you can use in store or online at checkout. If you have any questions about your return, feel free to contact us at 864.671.5023.

All jewelry, socks, intimates, gift cards and ALL sale merchandise are FINAL SALES.


Shipping Policy/Delivery Policy:

Orders received prior to 12pm EST Tuesday-Saturday will be shipped same day. Any orders received after 12pm EST will be shipped the next business day {holidays excluded}. We will contact you within 24 hours if the item you ordered is sold out or on backorder.

{During the COVID-19 pandemic, please be patient with our shipping times as they may vary from our normal, we may not get it out same day, but we are working our hardest to get your package out as soon as possible. Please let us know if you would rather a curb side pick up instead.}

We do not ship internationally at this time.

 For purchases $75 or more, shipping is FREE when using our promo code listed on our website. 

Age Verification Policy:

You must be at least 21 years of age to order or receive alcoholic beverages. Any shipments containing alcoholic beverages are sent with an "Adult Signature Required" sticker. All carriers who deliver alcoholic beverages are required to ask and check for identification upon delivery. This means that you or someone over
the age of 21 will need to be present at the time of delivery to sign for your shipment. 

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at laughtonandco@gmail.com or by mail using the details provided below:

Laughton & CO
Laughton & CO, 108 E Main Street, Easley SC 29640, United States